Intermedia UNITE ARCHIVE

Store, Search, and Retrieve Business Communications

Archiving automatically collects and preserves electronic communications such as voice calls, chats, SMS, video meetings, and email from your end-user channels and stores these items in a separate, centralized location.

This provides continuous historical access to your communications with intuitive unified search, preview, playback, exporting, and reporting functionality across all channels in a single, secure, and encrypted platform. Data retention durations are configurable based on business needs.

Find Information When You Need It

Automatically preserve, search, and retrieve your critical business communications.

  • Intermedia Archiving automatically captures chat, SMS, and voice data without administrative or user action (after the initial activation).

  • Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.

  • Deploys in minutes with everything needed to enable compliant retention for all your business communications.

  • Administrators are not forced to estimate the level of activity for their organization or project storage requirements.

    *Subject to the Fair Use limitations set forth in the Intermedia Unite Archiving Product Schedule available at

    https://www.intermedia.com/legal

Compliance and Security Capabilities

Lower the burden on your operations, compliance, and legal teams by enabling fast, powerful search and retrieval.

  • Supports HIPAA, FINRA, and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4

  • Intermedia Archiving addresses data residency requirements, supporting flexible deployments with data centers in US, Canadian and European locations.

  • Choose to store data for as long as your business case requires with retention options of up to ten years.

  • Data is uploaded securely and encrypted in transit and at rest with multi-direct access and limit export to authorized users.

Are you challenged with finding information from past digital conversations quickly? Do you operate in a regulated industry? Do you wish you had a more complete record of business interactions?

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